Visa Debit Card includes Fraud Protection!
Town & Country Bank participates with MoneyPass, which provides our customers with access to over 25,000 surcharge-free ATMs nationwide. Click here to find MoneyPass ATMs. Town & Country Bank Foreign fees may still apply.
Our fraud detection center has a team of fraud analysts that look at individual spending habits and trends and when unusual activity occurs they will reach out to you by phone to make sure you authorized the transaction(s) in question. If they call you, they will ask you questions to identify yourself but they WON'T ask you for your FULL card number, card expiration date, PIN number, CVC code on the back of your card, or your FULL social security number.
If you are planning to travel, please notify us of the dates you will be traveling so we can add a travel notification to ensure your card will work properly when you are out of state or country.
If you'd like to reset your PIN or activate a new debit card, please call 1-800-992-3808.
If your debit card is lost or stolen please notify us immediately. If we are closed, please contact our After-Hours Fraud Hotline, 1-833-337-6075. Our fraud team will ask a few questions to identify you before they will be able to deactivate your debit card. Please contact us during normal business hours to report that our fraud team has deactivated your card so we can quickly get your replacement card ordered.